Shipping, Returns & Exchanges
From the moment, the order has been placed, you receive an email when the item will be delivered.
For Dubai, we can give you an exact time & day when it will be brought to your doorstep. The delivery cost within Dubai is 30 AED.
For the other Emirates in the UAE, an approximate time & day will be emailed. The cost within UAE, except Dubai is 40 AED.
Shipping to the GCC countries (Bahrain, Kuwait, Oman and Saudi Arabia), an approximate time & day will be emailed. The Delivery cost is 50 AED.
Shipping to Europe, an approximate time & day will be emailed. The delivery cost is 70 AED.
Shipping to US and Canada, an approximate time & day will be emailed. The delivery cost is 100 AED.
Returns & Exchanges
If you are not entirely satisfied with your purchase, we are here to help.
Send an email to firstname.lastname@example.org within 14 days of receiving the item. After 14 days you are not eligible anymore on exchanging the product, so be on time my fashionista.
Depend on the request of exchange, we only can exchange the item if the goods are not damaged, unused ... in the exact same condition as when received.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. Please send us first on email to email@example.com before sending the item back. Our PO BOX only accepts letters and thank you cards ;) , no packages.
As for size exchange, we are more than happy to help you out and offer you another size, as long as stocks last of course. Most of the items are limited editions, unique pieces :)
Customs is cleared and paid for by the customer.